Contact us
Got a question, custom request, or just want to say hello? We'd love to hear from you.
Get in touch
Response time
We aim to respond to all enquiries within 24–48 hours. During busy print runs or tournament season it may take a little longer — we appreciate your patience.
Check the FAQ first
Answers to common questions about ordering, builders, products, shipping, and more.
Visit the FAQWhat we can help with
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Order enquiries
Questions about an existing order — tracking, estimated delivery, or order changes. Include your order number for a faster response.
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Replacements & issues
Damaged, defective, or missing tags? Send us your order number and a photo — we'll get replacements sorted as quickly as we can.
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Custom requests
Need something that isn't in the builder? Custom teams, special skill combos, bulk orders, or tournament packs — let us know what you need and we'll quote you.
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Bulk & tournament orders
Ordering for a league, club, or tournament? We offer discounts on larger orders. Tell us the teams, quantities, and timeline and we'll put together a quote.
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Website & builder issues
Something not working right in the builder, shop, or tools? Let us know your browser, what you were doing, and a screenshot if possible.
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Partnerships & collaborations
Interested in stocking our products, running a giveaway, or collaborating? We're always open to working with the fantasy football community.
Tips for a speedy response
- Order queries: Include your order number (starts with #).
- Custom requests: Tell us the team, base size, number of players, and any specific skills.
- Replacements: Include a photo and description of which tags are affected.
- Bulk or tournament orders: Mention the number of teams, players per team, and your deadline.
- Technical issues: Tell us your browser name, device, and include a screenshot if possible.